Hartland 810-991-1211
Ann Arbor 734-821-6915

Parents and Families

Getting Started

Entering the world of therapy can be overwhelming and confusing for any parent. We believe that choosing the therapy center that best fits your child and your family’s needs is the key to building a successful program and team around your child. To help with this transition and decision making process we offer free consultations and tours of our facility to get to ensure a good fit! Call us today to arrange a time with our Director to schedule a tour, meet our therapists and ask any questions you may have. Drop-in’s are always welcome however please keep in mind that we may not be able to provide a complete tour at that moment as our Directors are often treating patients as well. Here are some general answers to frequently answered questions to get you started on getting to know us a little bit better!

Frequently Asked Questions

What makes CCGD different from other clinics?

What is a child's primary job? PLAY! CCGD believes that children will grow best when taught through what they do best, which is play! Although our sessions may look like play, our therapists skillfully design each session to target the areas your child needs to work towards achieving. We believe that parents are an important part of that process as well! Parents are invited to be a part of your child’s session to become actively engaged in their journey through the therapy process!

How do I know if my child needs therapy?

There are many things to consider when determining whether a child needs or is ready for therapy. Developmental guidelines are just one measure. Your therapist has been trained in identifying not just developmental readiness but also the types of errors, the sequence of development, and many more markers to provide a thorough evaluation.

Our team at CCGD offers free 30 minute consultations to help you determine if a full evaluation is needed. This can be provided face to face or over the phone. Please call our office to schedule a consultation if you are concerned!

Research tells us that a child’s early experiences play a critical role in brain development. High quality early intervention services can change a child’s developmental trajectory and improve outcomes significantly.

Private Therapy versus Early Intervention? What is the difference?

Due to the importance of Early Intervention families now have many options to work through concerns at an earlier age. Many talented and knowledgeable therapists work in both the private and public sector of intervention. One is not necessarily ‘better’ than the other - finding the right fit for you and your child is the key!

Early Intervention/Public Services:
For children 0-3 years of age Early Intervention is funded through the state through your local school district and is provided free of charge for families living within that district. Services are often provided in your home through a family service coordinator and various professionals needed for your child’s skill level. Services are primarily educational in nature for the caregiver to provide an enriched environment to promote development. Services may also be provided in a large group or community based outing. A child must meet the qualification standards set by the state to participate in this program. For more information see Early On Michigan .

Beyond 3 years of age intervention services are provided through your local school district. Services are academic in nature with the goal of providing intervention to allow your child access to the academic curriculum. Services are determined by your child’s Individualized Educational Plan (IEP) Team and are governed by federal and state laws.

Private Therapy Services:
Private therapy for all ages is through the private sector and purchased, either on your own or through your health insurance policy. Services are typically provided in a clinic, similar to going to your pediatrician’s office. Therapy is delivered in a 1-to-1 setting (therapist-child) in addition to providing caregivers with information and a home exercise plan (HEP) to enhance therapeutic activities between visits. Once goals are established with family input, data collection is used to measure progress and the effectiveness of the treatment protocol. The qualification standards are determined by your therapist and must be considered medically necessary and require the skilled intervention of a professional to progress. The skills addressed are considered to be functional skills and do not necessarily need to be only educational in nature. All services are provided in collaboration with the medical professionals involved in your child’s care.

A child can receive both Early Intervention and Private therapy at the same time, although some insurance policies defer to the public sector for services for certain ages.

Do we need a doctor's referral?

CCGD believes that a collaborative relationship between all professionals involved in your child’s health journey is a recipe for the highest quality of care. A physician’s referral/order is required before an evaluation or treatment can be performed. Some plans allow for self-referral to a specialist without a physician’s referral however a physician’s signature continues to required pursuant to the State of Michigan laws for professional licensing (LARA R338.647). Our office can assist you in obtaining an order/referral if needed.

What insurances do you take?

CCGD is in-network for most major insurance plans. We are continually updating our contracts with additional providers. Insurance coverage and companies are complicated and all plans are unique. Although CCGD works closely with you to determine if services are a covered benefit under your plan it is important that you check your own insurance policy to determine your benefits. We will make every effort to accommodate your child and assist you through the insurance process.

If you have questions regarding your insurance and if we are a participating provider, please call our office for more information!

What is your policy regarding fees for your services?

CCGD will bill your insurance company for services performed. Co-payments, deductibles and coinsurance amounts are due at the time of service. Private pay plans are also available.

CCGD accepts cash, checks, Visa, MasterCard, AMEX and HSA/FSA accounts.

What is my job as a parent or caregiver so my child gets the most out of therapy?

Parents and caregivers play a critical part in the therapy process! Each family and child are unique and require a plan tailored specifically for them. As part of your child’s therapy team you will be involved in every step of the process. You will be provided with our Care Commitment Contract that outlines the roles and responsibilities of the patient, the parents and your therapist.

A home exercise plan (HEP) will be developed with you to assist in carrying over the skills taught in therapy to home. Developing a plan that is ‘do-able’ and related to everyday activities is an integral part of CCGD’s home programming. Your feedback will help to guide your child’s therapist to ensure success!

What is your cancellation policy?

Regular attendance to therapy sessions is directly related to your child’s success towards meeting their goals! Once a treatment plan is established, therapy sessions are scheduled on a recurring basis with set days and times. Your therapist has blocked out that time in their day for you and your child.

We understand that life happens and do allow for some wiggle room for cancellations and the need to reschedule an appointment from time to time. In general, ‘no show’ appointments are charged a $30 fee that cannot be billed to your insurance. Cancellations are offered make up times that your therapist has open to avoid any cancellation fees and to keep your child on par with their plan of care and progress.

Our Care Commitment Contract outlines in detail options for missed appointments and managing your child’s schedule. This will be shared with you at your child’s first appointment.